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Money and records

Verification made simple: what merchants need to know

Money and records·4 min read

“Did they actually pay?” used to be a question every chat-based seller had to answer manually, every single time. Lameda answers it automatically.

The old problem

Selling through DMs without a proper checkout meant trusting a screenshot. A customer sends proof of transfer, you check your bank app, and either it matches or it does not. On top of that, sometimes it takes minutes to show up, sometimes the screenshot is doctored, and sometimes the transfer simply reverses after you have already released the goods. None of that is a small problem when it happens to your business regularly.

How Lameda solves it

Customers pay directly in-chat, and the payment is verified automatically through Paystack before an order is marked paid. There is no screenshot to inspect and no bank app to check: by the time an order shows as verified in your Orders queue, the money has actually been confirmed. You get notified in real time the moment this happens.

  • No manual checking of bank alerts or screenshots.
  • No releasing goods against a payment that has not actually cleared.
  • No delay between a customer paying and you knowing about it.
What this means in practice. If an order in your Orders queue shows as verified, it is paid, full stop. You do not need a second check. This is one of the clearest ways Lameda removes a daily source of stress for merchants who were previously running everything through raw DMs.

What still needs your judgment

Verification confirms the payment moved. It does not decide business questions like whether to honour a late cancellation or refund a customer. Those remain yours to handle, and your assistant will route anything like that to you through a Handoff rather than deciding on its own.

The result is a much simpler mental model: an order that has not verified is not real yet, and an order that has verified is safe to act on immediately.

Ready to put this into practice?

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